Brewery Page Management Tools

  • Updated

Your brewery account has a variety of tools to manage your portfolio, interact with users and see statistical insights via what we call your Brewery Page Management Tools.

Once your brewery is claimed and you have received your brewery account information via email, you can log in with your username and password at http://untappd.com/login. If you haven't claimed your brewery yet, you can head over to our How can I claim my brewery on Untappd? page for instructions.

We recommend reading the below in order, or if you are already familiar with your brewery account, feel free to go directly to the topic you want to learn more about.

  1. Overview of your Brewery Page
  2. Editing Your Brewery
    1. Editing Brewery Details
    2. Edit Log
    3. Adding or Editing Brewery Locations
  3. Editing Your Beers
    1. Accessing Your Beer Management Tab
    2. Adding Beers
    3. Editing Beers
    4. Merging Beers
    5. Edit Log
    6. Deleting Beers
  4. Brewery Account Settings
    1. Brewery Statistics
    2. Account Settings
  5. User Interaction
    1. Toasts
    2. Comments
  6. Frequently Asked Questions

Overview of your Brewery Page:

On your Brewery Page you can find:

  • Brewery Information (name, logo, location, description, ratings, social links etc.)
  • The "Edit Brewery" link to edit your brewery information
  • Everyone who has "Liked" your brewery
  • A Recent Activity thread
  • Your Top Beers
  • Your Settings Panel

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Editing Your Brewery:

Editing Brewery Details

This is where you can add information about your brewery such as your description, logo, social links, brewery status and more. To edit your brewery information:

  1. Click on the "Edit Brewery" link on your brewery page
  2. Make the applicable edits
  3. Click "Submit Edit"

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Edit Log

You can see your breweries edit history by clicking on the Log tab:

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Adding or Editing Brewery Locations

You can add or edit your Brewery location(s) in the Locations tab. You can link any venue page(s) to your brewery page here as well:

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If you need to add a venue page our Add a Venue guide should help, or if you are interested in becoming an Untappd for Business subscriber you can head here: https://utfb.untappd.com/ to request a demo.

 

Editing Your Beers:

Accessing Your Beer Management Tab

The Beer Management tab is the best place to go to manage all of your beers. To access your Beer Management tab:

  1. Hover your mouse over your profile picture to expand the Settings Panel
  2. Click on "Beer Management"

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Adding Beers

Adding your beers will allow users to check-in to them on Untappd. Keep in mind users also have the ability to create beers; if you just claimed your page and see a catalog of beers already present, it is because users have added your products already. To add beers to your brewery:

  1. Navigate to your Beer Management tab
  2. Click on the "Add Beer" button 
  3. Please review the guidelines and ensure your new product is
    1. A Supported Beverage per our Beverage Guidelines
    2. Meets our Naming Standards per our Naming Standards
  4. Fill out the form with the beers information (Name, ABV/IBU, Style, Description)
  5. Click "Add New Beer"

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Editing Beers

Editing your beers will allow you to manage information such as labels, ABV, IBU, style, seasonal availability, UPC data and more. To edit your beers:

  1. Navigate to your Beer Management tab
  2. Click on the "Edit" button next to the beer you want to edit
  3. Make the edits as needed
    • You can click on the tooltip "(?)" to expand more information about a certain option
  4. Click on "Submit Edit" 

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Merging Beers

If there are multiple listings for the same beer in your brewery you can merge them. To merge a beer:

  1. Navigate to your Beer Management tab
  2. Click on the "Merge" button next to the beer you want to merge
  3. Search for the duplicate listing(s) using the beer name(s) or the beer ID(s)
    • The beer ID can be found in a beers URL. For example, 1787965 is the beer ID for https://untappd.com/b/new-anthem-beer-project-steez/1787965 
    • If there is a duplicate listing on a different brewery page (such as a guest tap or a collaboration) please reach out to us so we can take care of those for you
  4. Move the duplicate listing(s) to the merge list
    • You can merge multiple listings at one time, just add them all to the merge list
  5. Click "Create Merge List"
  6. Select which beer should be the master listing and enter the rationale for the merge
    • Generally speaking, you want to select the beer with a label or the oldest beer as the master
    • You can also designate if you want the child beer to be listed as an alias - this may help prevent duplicates from being created in the future
  7. Click "Submit Merge List"
    • Your merge request will be sent to our team for final review and processing

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Edit Log

You can see a beer's edit history by clicking on the Log tab:

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Deleting Beers

We only delete beers that do not adhere to our Naming Standards, Beverage Guidelines, or are beers that do not exist. To review the criteria for deleting a beer and to delete a beer:

  1. Navigate to your Beer Management tab
  2. Click on the "Delete" button next to the beer you want to delete
  3. Review the criteria and select the applicable option
  4. Follow the prompts as listed for the next steps

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Brewery Account Settings:

Brewery Statistics

Your Brewery Statistics page will show you a graph about the last 15 days of check-in data, counts for various totals, insights into what beers are popular with users, insights into where your beer is being sold, and more! Click on the tooltip "(?)" to learn more about a specific card, or check out this article for a more detailed breakdown. To access your Brewery Statistics:

  1. Hover your mouse over your profile picture to expand the Settings Panel
  2. Click on "Brewery Statistics"

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Account Settings

You can manage settings such as your Username/Password, Brewery Managers, Notifications, Connections/Recent Logins, and access an Icon Pack if you wanted to set up links on your website in your Account Settings panel. To access your account settings:

  1. Hover your mouse over your profile picture to expand the Settings Panel
  2. Click on "Account Settings"

 

User Interactions:

Toasts

Toasts are essentially a virtual "Cheers!" if you like something, toast it! To toast simply:

  1. Find a Check-In you’d like to toast
    • You can only toast check-ins that are for beers from your brewery
  2. Click Toast
    • To Untoast something, just click Toast again to undo the toast

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Comments

Comments allow you to interact with users. To leave a comment:

  1. Find a check-in you’d like to comment on. You can only comment on check-ins associated with your brewery.
  2. Click Comment and enter in your text.
  3. Click the post Comment button.
    • To delete a comment that you’ve posted, just click the Delete button on the comment post

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Frequently Asked Questions:

  1. How can I upload a brewery logo?
    • To upload a brewery logo click on the "Edit Brewery" link on your brewery page and then click on the "Choose File" option under Brewery Label.
  2. How can I upload a beer label?
    • To upload beer labels, navigate to your Beer Management tab, click on the "Edit" button next to the applicable beer and then click on the "Choose File" option under Beer Label. Make sure your label adheres to our Label Standards.
  3. How can I add or edit our address information?
    • To add or edit an address to your brewery page click on the "Edit Brewery" link on your brewery page and then click on the "Locations" tab.
  4. We don't want edits done to a beer or our brewery, how do we prevent edits from being made?
    • You can lock your beer or brewery for edits. This will prevent users or moderators from making edits on your behalf. You can lock your beers or brewery in the applicable beer or brewery edit panel.
  5. We would like to assign employees to manage our page but don't want them sharing the same login information. What can we do?
  6. I found a beer of ours on another brewery page, what can we do?
    • Please reach out to us by opening a ticket or emailing support@untappd.com with the URLs and we can get things sorted out!
  7. A beer from another brewery is on our page, what do we do?
    • Please reach out to us by opening a ticket or emailing support@untappd.com with the URLs and we can get things sorted out!
  8. Someone checked-in to the wrong beer, how can we fix it?
    • We recommend reaching out to the user by leaving a comment. The user can then edit their check-ins appropriately. We provide information on responding to check-ins here: Responding to Check-Ins on Untappd: Brewery Tips. Please do not use the report function for reporting inaccurate check-ins.
  9. How can we add barcode information to our beers?
    • To add UPC or barcode information to your beers, navigate to your Beer Management tab, click on the "Edit" button next to the applicable beer, click on the "UPC" tab, enter the UPC information and click "Add."
  10. We collaborated with another brewery on a specific release, how do we designate that?
    • To add a collaborating brewery to a beer, navigate to your Beer Management tab, click on the "Edit" button next to the applicable beer, click on the "Collaboration" tab and add the collaborating brewery using the search bar.
  11. How do we mark a beer as being a vintage?
    • To designate a beer as a vintage navigate to your Beer Management tab, click on the "Edit" button next to the applicable beer, select "Yes" for the "Is this a vintage?" dropdown, click "Change" link under the "Parent Beer Name" field that appears, search for the beer and click it then click on the "Submit Edit" button to save the changes. Please be sure to review our Vintage Policy to understand what we define a vintage as: Vintage Policy

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