My private place disappeared from Untappd? What happened!?

  • Updated

Untappd places come from Foursquare. Private places (including ones listed as private or Home - Private) are not searchable unless your Foursquare/Swarm account is connected to Untappd and at least one of the Foursquare visibility rules below is true. Connect under Settings > Connections, or on the web at untappd.com/account.

Why search can't find it

If you used to check in at a personal or private place and search no longer finds it, Foursquare's private-place rules are usually the reason. Connecting Foursquare is required, and you also need one of these:

  1. You created the place on Foursquare.
  2. You are friends with the creator on Foursquare/Swarm.
  3. You are friends with someone who checked in there on Foursquare/Swarm.
  4. You checked in there before on Foursquare/Swarm.

Connect Foursquare in the app

  1. Open Settings (the gear icon at the top right of Discover, or on your profile; not on Community).
  2. Tap Connections.
  3. Next to Foursquare, tap Connect and finish authorization.

Connect on the web

  1. Sign in and open untappd.com/account.
  2. Connect Foursquare/Swarm there.

Try the place again

  1. Start a check-in (yellow Check-in button, the round + at the bottom right of Discover and Community, or Check-in on a drink page).
  2. Tap “Where are you drinking?” and search for your private place in “Search for a place”.

You'll see the place when Foursquare connection and one of the four rules above are met.

Good to know

  • Connections replaced Social Accounts. Foursquare is the only connection type here.
  • Public places stay searchable without Foursquare. This article is about private / Home places.
  • Unless you're an Insider, place search only looks near your current location. If you're far from your private place, it may not show up.

Don't see it?

  • Don't see Connections? Open Settings from Discover or your profile.
  • Seeing "Your Foursquare is not connected"? Your Foursquare connection has expired. Reconnect it under Settings > Connections.
  • Still can't find the place after connecting? Confirm one of the four Foursquare rules, and that you connected the same Foursquare/Swarm account that knows that place.
  • Need to add a new public place instead? See Add A Venue.

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