Frequently Asked Questions

I accidentially rejected a friendship, that I wanted to accept. How can I change my mind?
Problem It appears you rejected a real friend, and now you are sad. It's easy to fix - just follow the steps below! Solution To accept a rejected fr...
Tue, 14 Aug, 2018 at 1:33 AM
My friend and I are stuck with Pending for our friendship - what happened?
Problem You really to be friends on Untappd with your best friend in real-life, but both of you have "Pending" on their profile page. What gives?...
Tue, 14 Aug, 2018 at 1:33 AM
What is a Verified Venue?
Venue pages on Untappd can become Verified if the venue has a business relationship with Untappd. This is done by having an Untappd for Business subscr...
Mon, 14 May, 2018 at 6:46 PM
Why can't I message this user?
If you're seeing this message at the bottom of your conversation... ...it can mean a few things:  The person you were having the conversati...
Fri, 17 Aug, 2018 at 7:43 PM
How can I add an Online Company or a Beer Delivery Service as a location to my check-in?
Problem You just got a new brew delivered from an Online Company or a Beer Delivery Service and what to add them as the purchased location, however, they d...
Tue, 30 Jul, 2019 at 12:28 PM
Why am I getting a "Not of legal age" error when trying to update my profile?
Problem You have been using Untappd for years and you are definitely of legal age, but when you try to update profile information you are greeted by "...
Thu, 12 Sep, 2019 at 10:24 AM