Problem

Every time you try to take a picture using Untappd, the app restarts or crashes. How can you fix it? Never fear, easy steps are below!

Solution

Step 1 - Enabling Developer Mode

  1. Open Settings> About > Software info on your Android phone or tablet.
    1. If you have a Samsung Galaxy S4, Note 8.0, Tab 3 or any other Galaxy device with Android 4.2, open Settings> More tab> About and tap it.
    2. If you have Galaxy Note 3 or any Galaxy device with Android 4.3, go to Galaxy Note 3 from Settings> General> 4. About and tap the Build version 7 times.
  2. Now scroll to Build number and tap it 7 times.
  3. After tapping the Build Number 7 times, you will see a message “You are now a developer!” If you have a Galaxy S4 or any other Samsung Galaxy device with Android 4.2, the message reads as follows- “Developer mode has been enabled”.

If you do not have a Samsung device - try following these steps: http://www.syncios.com/blog/enable-developer-optionsusb-debugging-m...

Step 2 - Enabling/Disabling Settings

  1. Once in your settings, Make sure "Don't Keep Activities" is unchecked, as shown below:


2015-04-19_02.26.36.png


  1. Make sure "Limit Background Processes" is set to to Standard.


2015-04-19_02.30.32.png


  1. Reboot your phone.


That should be it! Let us know if you have any issues at http://help.untappd.com/.