Untappd App Support
Badge & Style Changes
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Enable Retroactive Badges
Add A Venue
Add a New Beer/Brewery
See all 31 articles
Brewery Page Management
Getting on Untappd: Brewery Guide
How can I add a location to my brewery?
How can I add managers to my Brewery Account?
Responding to Check-Ins on Untappd: Brewery Tips
Brewery Page Management Tools
Hey! I didn't get the "BADGE NAME HERE" badge!
I've had 30 Beers since I've joined - how come I didn't get the "Power Month" or "The Usual" badge?
Why didn't I level up my New Brew Thursday badge?
How can I get a custom badge made for my brewery or event?
Why isn't there a beer week badge for my city?
See all 9 articles
Why are my check-ins/badges not posting to Facebook?
How do I share my Check-Ins to my social accounts on Untappd?
How can I share my check-ins to Foursquare, Twitter or Facebook by default?
I can't scan for Facebook friends!
How can I share my Check-Ins or Photos to Instagram?
Frequently Asked Questions
I can't add a photo to my check-in on Android
How can I claim my brewery on Untappd?
Where can I find the Exportable Data feature?
Why do I get my friend's push notifications on my phone?
My home venue disappeared from Untappd? What happened!?
See all 15 articles
Managing Your Account
User & Brewery Accounts
I'm not getting an email for my password reset! Help!
What privacy options are on Untappd?
How can I reset my password to my Untappd account?
My unique beer count has decreased all of a sudden! What happened?!
My profile photo looks really weird on the new feeds and profile page.
See all 13 articles
Rules and Policies
Untappd Rules & Policies
What types of drinks are supported on Untappd?
See all 6 articles
General Guidelines and Policies
Why is this beer "Flagged for Deletion"?
How can i send you my crash logs for iOS?
Facebook Age Restrictions
See all 6 articles