Many businesses are starting to open back up after shutdowns due to COVID-19. We know that there are a ton of things to juggle when thinking about reopening.
We want to make sure that you have everything you need to get your business back up and running. Below is a checklist of a few important tips and tricks to help you out using your Untappd for Business account.
1.) Check your Location Information, Location Details, and Location Hours to make sure that everything is up to date. Here's a quick article on how to Add or Update your Business Information.
2.) Check your Beer Menus and Food/Wine/Cocktail Menus to ensure that everything is up to date. If you are offering take-out or delivery, you can make specific to-go and delivery menus. Remember that our Food/Wine/Cocktail menus are completely customizable, so you can create menus for whatever you may need! The Food/Wine/Cocktail menus will display on your web and Facebook menus, you can also add them to in-house menus. For help managing your menus, you can check out our Menu Building and Food/Wine/Cocktail help articles.
3.) Create Events to keep local users up to date on your business. You can create events for your re-opening dates or if you have made changes, ie; if you now offer on-line ordering. Users that have subscribed to your venue will get notified when you create new events. Also, users in your area viewing the Nearby Events of the Untappd app will see your events. If you'd like more information on Creating Events we've got you covered.
4.) Create Contactless Menus with your TVs. Digital Boards allow you to design your menus to display on a TV screen. With many states limiting the use of paper menus, digital menus offer a way to let customers know what you have, while maintaining safe practices. You can include as many menus as you would like on your digital boards. The Digital Boards also allow for ad slides to scroll through on the screen with your menus. Visit our Digital Board help section for everything you need to get started.
5.) Toast and Comment your Customers. Using the Venue Check-ins tool in your account you can toast (our version of a Facebook like) and comment on the check-ins at your venue. This is a great way to thank loyal customers and reach out to new ones. Make sure to click the On-Premise and Purchased From tabs to see both types of check-ins. Head over to our knowledge base article on Interacting with your Customers for some more info.
6.) Check your Analytics. While many businesses have closed or open limited hours, people are still drinking and checking-in on Untappd. Your Venue Stats will show you what people have been enjoying while checking-in at your venue. Your Nearby Stats will give you some insight on what users in your area are drinking and enjoying most. Check out more info on Analytics in our knowledge base.
7.) Advertise your Verified Venue. Now that you have everything updated you can start to share your venue page with users. We have table tents, coasters, window clings, and stickers to let patrons know you are a verified venue on Untappd. Let us know if you need any extra marketing materials and we can send some out. You can also access our logos and brand assets to create your own advertisements. You can access them Here.