So you really thought you were going to get that badge eh? Look no further - we are here to help.
Before you open a ticket - consider the following:
- Make sure you have met the badge criteria. 99.9% of all badge inquiries on why someone didn't unlock the badge are the direct result of a user not understanding the requirements.
- We try to make unlocking badges fun, so the descriptions and hints are meant to be riddles. Try to the solve the puzzle first before opening a ticket!
- Look around Untappd and see if you meet the criteria from people who already got the badge. It's good way to double check.
All badges are non-retroactive. This means that whenever they are released, that's when it counts. Previous check-ins do not count. You can follow us on our blog at blog.untappd.com for release dates on badges.