Untappd App Support
Badge & Style Changes
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Untappd Knowledge Base
Are there any rules regarding check ins?
Editing Beers & Breweries
Why is this beer "Flagged for Deletion"?
How can I create a beer/brewery via Untappd Web?
How can I view my distinct beers? How can filter and sort them?
See all 26 articles
I'm not getting an email for my password reset! Help!
What privacy options are on Untappd?
How can I reset my password to my Untappd account?
How can I change my cover photo on the new profile?
My unique beer count has decreased all of a sudden! What happened?!
See all 11 articles
Social Networks & Friends
Why are my check-ins/badges not posting to Facebook?
How do I share my checkins to my social accounts on Untappd?
How can I send my check-ins to Foursquare, Twitter or Facebook by default?
My friend and I are stuck with Pending for our friendship - what happened?
I accidentially rejected a friendship, that I wanted to accept. How can I change my mind?
See all 10 articles
Hey! I didn't get the "BADGE NAME HERE" badge!
I've had 30 Beers since I've joined - how come I didn't get the "Power Month" or "The Usual" badge?
Why didn't I level up my New Brew Thursday badge?
How can I get a custom badge made for my brewery or event?
Why isn't there a beer week badge for my city?
See all 8 articles
I can't add a photo to my check-in on Android
Swype or SwiftKey are not working properly on Untappd
Why do I get my friend's push notifications on my phone?
How can i send you my crash logs for iOS?
Why does Untappd restart when taking photos with the Camera or Gallery?
What is Untappd?
How can I check into a beer via my browser?
Locations & Venues
I can't add a location to my beer check-in.
I want to add a missing venue to Untappd or I want to add my home location as a venue. How do I do that?
My home venue disappeared from Untappd? What happened!?
How do you merge venues?
Beer Naming Standards
How do you differentiate between for Macro and Micro on the site?
How are ratings determined on Untappd?
What types of drinks are supported on Untappd?
What types of beverages ARE, and ARE NOT, allowed on Untappd?
See all 6 articles
How can I claim my brewery on Untappd?
Where can I find a list of breweries to like?
Like Buttons for Breweries
How can I add managers to my Brewery Account?
What are the different types of pages on Untappd?
See all 7 articles
Where can I find the Exportable Data feature?