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Unable to check in beers on the website, repeatedly have to log back in.

Mackenzie Marshall's Avatar

Mackenzie Marshall

23 Dec, 2011 03:08 AM

Hi,

I seem unable to check any beers in from the webpage, I get a HTTP 500 error when I do. And any time I change page I have to log in again. My account seems to work fine when I access it from my phone. Any help is much obliged.

Cheers.

  1. Support Staff 2 Posted by Tim Mather on 23 Dec, 2011 09:20 AM

    Tim Mather's Avatar

    What browser and OS are you on? Have you tried clearing your browser cache and temporary files?

    Let us know if that helps.

    • Tim

  2. 3 Posted by Mackenzie Marshall on 23 Dec, 2011 10:31 PM

    Mackenzie Marshall's Avatar

    Hi Tim,

    Tried again this morning without doing anything and it worked again. For future reference I use Google Chrome on Windows 7 Ultimate.

    Cheers.

  3. Support Staff 4 Posted by Greg Avola on 24 Dec, 2011 01:34 AM

    Greg Avola's Avatar

    Mackenize,

    What is your physical location, and username?

    Thanks,
    Greg

  4. 5 Posted by Mackenzie Marshall on 24 Dec, 2011 04:21 AM

    Mackenzie Marshall's Avatar

    My username is marshall91 and my location is Victoria, BC, Canada

  5. Support Staff 6 Posted by Greg Avola on 26 Dec, 2011 04:34 PM

    Greg Avola's Avatar

    Hey Mackenize,

    I didn't see anything from with your account or in the logs - so I'm not sure why this happening.

    As far as the web having your log out every-time - is that problem still occurring?

    Let us know!

    Thanks,
    Greg

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