Search doesn't return same beers as website

Luke M's Avatar

Luke M

10 Jun, 2012 10:12 AM

I find that the Search in the iPhone app does not return as many beers on the website, meaning I have to login to the website or add my check-in's retrospectively. For example, Hommelbier and Zeezuiper (including search by their breweries) didn't appear in the iPhone app search results but do in the website search results.

  1. Support Staff 2 Posted by Greg Avola on 11 Jun, 2012 01:01 PM

    Greg Avola's Avatar

    I just tried to search "Hommelbier" and got the same results across the apps. Are you using the official iPhone App from Untappd?

    Thanks,
    Greg

  2. 3 Posted by Luke Marson on 11 Jun, 2012 01:05 PM

    Luke Marson's Avatar

    Hi Greg,

    I wasn't aware there was an unofficial one! Yes, I am using the official application. I will try again, in case of network interferance, and will let you know my results.

    Best regards,

    Luke

    > From: [email blocked]
    > To: [email blocked]
    > Date: Mon, 11 Jun 2012 09:03:00 -0400
    > Subject: Re: Search doesn't return same beers as website [Problems with Untappd - Native (iPhone & Android)]
    >

  3. Support Staff 4 Posted by Greg Avola on 11 Jun, 2012 01:08 PM

    Greg Avola's Avatar

    Luke,

    No worries! Let me know what you find!

    Thanks,
    Greg

  4. 5 Posted by Luke Marson on 01 Aug, 2012 06:32 AM

    Luke Marson's Avatar

    Hi Greg,

    I've switch to an Android phone now and not found the problem. I tried again just before I switched and it seemed to be resolved. I think the issue was more user related - the app is just not intuitive to add/find beers.

    Best regards,

    Luke

    > From: [email blocked]
    > To: [email blocked]
    > Date: Mon, 11 Jun 2012 09:03:00 -0400
    > Subject: Re: Search doesn't return same beers as website [Problems with Untappd - Native (iPhone & Android)]
    >

  5. 6 Posted by Luke Marson on 01 Aug, 2012 06:33 AM

    Luke Marson's Avatar

    And to give you an idea, I work with data visualization software that is used to work on top of a complex, less attractive but powerful ERP system. Let me know if you want some advice on how to improve the app in this respect.

    From: [email blocked]
    To: [email blocked]
    Subject: RE: Search doesn't return same beers as website [Problems with Untappd - Native (iPhone & Android)]
    Date: Wed, 1 Aug 2012 07:32:46 +0100

    Hi Greg,

    I've switch to an Android phone now and not found the problem. I tried again just before I switched and it seemed to be resolved. I think the issue was more user related - the app is just not intuitive to add/find beers.

    Best regards,

    Luke

    > From: [email blocked]
    > To: [email blocked]
    > Date: Mon, 11 Jun 2012 09:03:00 -0400
    > Subject: Re: Search doesn't return same beers as website [Problems with Untappd - Native (iPhone & Android)]
    >

  6. Support Staff 7 Posted by Greg Avola on 01 Aug, 2012 11:19 AM

    Greg Avola's Avatar

    Sure - go ahead and email me greg AT untappd DOT com. Please be aware that we are a VERY small team (2 people, 1 developer). It's the same code to search for beers/breweries on the website that it is on the app so I'm curious to see what you have to say/

    Thanks,

    Greg Avola
    CTO & Co-Founder
    Untappd

    e: [email blocked]

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