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app upgrade wont open on galaxy tab.

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brian

12 May, 2012 08:40 PM

I just updated to version 1.3.1 on my galaxy tab. The app no longer works. The previous version worked fine.

I dont even get the splash screen when I get the force close and report screen.

Anyone else have this issue?

1. Support Staff 2 Posted by Greg Avola on 13 May, 2012 03:44 PM

   

   Brian,

   Have you tried re-installing the application?

   Thanks,
   Greg

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2. 3 Posted by brian on 13 May, 2012 03:54 PM

   

   yes, i did an unistall and reinstall.
   Looks like the same stacktrace. I sent the report.

   Ive attach a screen shot of the stacktrace.

   • SC20120513-115335.jpg 578.4 KB

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3. Support Staff 4 Posted by Greg Avola on 13 May, 2012 04:18 PM

   

   Is this tablet rooted at all?

   Thanks,
   Greg

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4. 5 Posted by brian on 13 May, 2012 10:52 PM

   

   No. It's the same as I bought it.

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5. Support Staff 6 Posted by Greg Avola on 15 May, 2012 01:23 PM

   

   That's strange - I haven't heard of that problem before. Let me investigate. If anything - I can send you a link to 1.3.0.

   Thanks,
   Greg

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6. 7 Posted by bksnowboard on 16 May, 2012 01:04 AM

   

   thanks greg.

   I'll try the link when you send it. Not sure what my previous version was. But i downloaded it 2-3 months ago.

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7. Support Staff 8 Posted by Greg Avola on 17 May, 2012 03:58 AM

   

   Brain,

   Try this link: https://untappd.s3.amazonaws.com/app_dir/Untappd_Android_1.3d.apk

   Let me know!

   Thanks,
   Greg

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8. 9 Posted by bksnowboard on 18 May, 2012 08:16 PM

   

   That did it. I'm up and running on that version. Thanks.

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9. Greg Avola closed this discussion on 23 May, 2012 03:44 AM.

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