User name tied to email

John Fitz's Avatar

John Fitz

11 Mar, 2017 10:18 PM

I've tried to create a new account but my email is already tied to an account. I tried to have the old email username emailed to me but it never came

  1. Support Staff 1 Posted by Greg Avola on 12 Mar, 2017 01:02 PM

    Greg Avola's Avatar

    We are getting a response saying it sent (, have yo checked your spamfolder? If so - We will need to change the email on the account - you can do that by following the second bullet point here:


Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac