User name tied to email

John Fitz's Avatar

John Fitz

11 Mar, 2017 10:18 PM

I've tried to create a new account but my email is already tied to an account. I tried to have the old email username emailed to me but it never came

  1. Support Staff 1 Posted by Greg Avola on 12 Mar, 2017 01:02 PM

    Greg Avola's Avatar

    We are getting a response saying it sent (http://im.grega.co/1Y3E1N1y3J0U), have yo checked your spamfolder? If so - We will need to change the email on the account - you can do that by following the second bullet point here: help.untappd.com/kb/user-accounts/help-i-cant-login-or-reset-my-password-on-untappd

    Greg

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