Location

Barry's Avatar

Barry

10 Mar, 2017 11:13 PM

My phone tells me my location doesn't work my location on my phone works just fine just not on this app

  1. 1 Posted by Jason on 10 Mar, 2017 11:44 PM

    Jason's Avatar

    Its the same on my phone. It worked fine until the upgrade

  2. Support Staff 2 Posted by Greg Avola on 11 Mar, 2017 02:45 AM

    Greg Avola's Avatar

    HI Barry & Jason,

    This is an Android or iOS?

    If iOS:

    Make sure Location is enabled in the device. You can check this by going to Profile -> Settings -> Account -> Enable Location

    If Android:

    Make sure Location is enabled in the device. You can check this by going to Profile -> Settings -> Account -> Enable Location.
    Try to disable Enhanced Location. You can do this at: Profile -> Settings -> Account -> Enable Enhanced Location

    Greg

  3. 3 Posted by orion586969 on 11 Mar, 2017 02:55 AM

    orion586969's Avatar

    Thanks Android some reason the last update must have shut this off thank you very much it's working now

    Sent from Yahoo Mail on Android

      On Fri, Mar 10, 2017 at 9:45 PM, Greg Avola<[email blocked]> wrote: #yiv0080054925 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv0080054925 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  4. Support Staff 4 Posted by Greg Avola on 11 Mar, 2017 02:57 AM

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    Barry,

    This typically means that your Google Play services are not up to date: https://play.google.com/store/apps/details?id=com.google.android.gm..., or you didn't allow that app to access your location.

    Greg

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